Cherokee County Water and Sewerage Authority provides high-quality water and sewer service to more than 225,000 residents in Cherokee County, Georgia.
The historic Etowah River begins in the mountains of Lumpkin County, just north of Dahlonega, and flows south into Cherokee County. The Hollis Q. Lathem Reservoir is fed by Yellow Creek, another mountain stream in North Georgia. Together, these sources provide Cherokee County with high-quality water.
We’ve got answers!
Check the Frequently Asked Questions page for starters.
Water cloudy?
Fire Hydrant Maintenance can cause this. How do I clear it?
Need help with bill?
We’ve got a sample bill to help walk you through it.
Let’s go fishing!
Fishing is a fun way to spend time together outdoors.
Save time and money paying your bill each month!
Starting New Service?
CCWSA requires a deposit to start water service at a home, business, or other location. If a meter is already in place, you must pay a transfer fee when you request service. If there is no meter, you will need to buy one through our customer service department. For more information, please visit this page.
Ending Service?
If you are moving or need to stop your water or sewer service, please contact CCWSA at least one day before your service ends. You can send your request using our Contact Us form, call our customer service department at 770-479-1813, or fax your request to 678-493-2434. For more information, please visit this page.
The goal of CCWSA’s Education & Outreach program is to give customers clear, reliable information about water. This helps them make smart choices for themselves and their community.
