Board Meeting Date: May 30, 2018 ~ 9:00 AM
PERSONS PRESENT: Mike Byrd, Gary Winchester, Doug Dabbs, Robert Morrison, Lisa Woodruff, Eric Wilmarth, Tom Heard, David Kubala, Dwayne Fowler, Rick Dobbs, Tom Roach, Wesley Banks, Corey Ghorley, Beth Jones, Clint Blackwell, Joey Buice, Garry Hensley, Gaye Blackwell, Brian Breeden, Jennifer Arp, Mark Cochran, Jeff Hooper, Mike Venters, Ryan Sarks, Eric Wright, and Tim Dobson.
Member Buzz Ahrens was not present.
Mike Byrd, Chair, called the meeting to order.
1. AN INVOCATION WAS GIVEN BY MIKE BYRD, FOLLOWED BY THE PLEDGE OF ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA.
2. GAYE BLACKWELL REFERENCED CORRESPONDENCE RECEIVED FROM AUTHORITY CUSTOMER SHAWNIESE WHITE. In this correspondence, Ms. White noted that she has been the owner of her property since November 2005, and noted that when she moved into her property, her water bill averaged around $35-$40, then increased to +/- $50 in some months.
Ms. White noted that it was discovered that she has a water leak, which resulted in a pool of water in her yard. Ms. White noted that she has attached a picture of the repairs, including the receipt of the repairs made on 4/25/18 totaling $425.00.
In this correspondence, Ms. White further noted that she is not in agreement with the Authority’s leak adjustment policy relating to the crediting of adjustments of the most recent bills. Ms. White is requesting that her case be reviewed by the Board and for credit to be issued to her from 2005 through current. Ms. White noted that if proper resolution is not provided, the matter will be escalated.
Ms. Blackwell noted that the Authority is also in receipt of a second correspondence from Ms. White in which Ms. White noted that she also requests reimbursement for deposits that she feels were due to her from disconnections, as she states that she was informed that once the deposit reaches a certain amount, it would be credited back as well.
Ms. White noted that if the Board is not willing to resolve the issue, she will further escalate with the Utility Commission.
Gaye Blackwell noted that this customer is requesting an adjustment beyond the two month leak adjustment time period. This customer is requesting an adjustment for billed amounts from the inception of the account at the end of 2005. Mrs. Blackwell presented the following timeline for Ms. White’s account:
4/4/18: Customer contact CCWSA and spoke with the construction department in regard to a leak at or near the meter. A leak work order was issued. Upon arrival, Authority technician found there was a leak beyond the meter on the customer’s side. Tech noted that he spoke with the customer on site and left the water on.
4/26/18: Mrs. Blackwell received the first request from Ms. White by email. Ms. White stated she had been in the home since 2005 and that her bill has first averaged $35 to $40, and then increased to $50 plus dollars in some months. She stated that a leak was discovered in her yard and was repaired on 4/25/18 at a cost of $425.00.
Mrs. Blackwell noted that Ms. White has not been charged beyond the maximum allowed amount for deposits. The account presently has a deposit in the amount of $250.00. There have been 18 non-pay disconnect notices issued over the life of the account.
4/30/18: The water service was on the non-pay disconnect list. Because Ms. White had spoken with the office in regard to a leak adjustment and was disputing the amount that had been billed, no reconnection fee was charged. Ms. White paid the account balance.
5/10/18: Mrs. Blackwell emailed Ms. White with the information that she had gathered from reviewing the account’s billing history. Mrs. Blackwell advised Ms. White that over the years from the inception of the account, each year the average billed consumption ranged from a low of 3,000 gallons for 2008 and the remaining years either 4,000 or 5,000 gallons. Mrs. Blackwell advised if there had been an ongoing leak, the consumption would have gradually increased as is the nature of a leak. Mrs. Blackwell noted that the CCWSA leak adjustment policy only allows for a two month adjustment due to a leak.
5/10/18: Ms. White’s reply was to request her appeal to the Board go forward. At this time, she requested adjustments to billed amounts going back to 2005. She noted that if the Board is not willing to resolve the issue, she will need to further escalate with the Utility Commission.
5/10/18: Mrs. Blackwell advised Ms. White that CCWSA is not governed by the Georgia Public Service Commission.
5/16/18: Mrs. Blackwell issued a work order to have the meter checked for accuracy.
Mrs. Blackwell noted that, at this time, Ms. White has not submitted a leak adjustment request form to the Authority.
MOTION BY ERIC WILMARTH AND SECOND BY DOUG DABBS TO ABIDE BY EXISTING POLICY. THEREFORE, THE REQUEST OF MS. WHITE IS DENIED. All members present voted for the motion.
3. DWAYNE FOWLER PRESENTED A REQUEST FROM ANDREW LOVEJOY OF CIVIL ENGINEERING CONSULTANTS FOR A LIFT STATION TO SERVE THE VICTORY DRIVE DEVELOPMENT. In the correspondence received from Mr. Lovejoy, Mr. Lovejoy noted that the developer, Oak Hall Companies LLC, and site engineer, McFarland-Dyer & Associates, have analyzed the proposed development for connection to CCWSA’s existing sanitary sewer. Their analysis shows that serving the proposed development by gravity is not technically feasible.
In this correspondence, Mr. Lovejoy further noted that to serve the development by gravity would require depths of between 30-feet and 50-feet in many locations. The width of required internal easements would reduce the number of units available for development. The result of this analysis has led to the need to build a pump station to serve the proposed development.
Mr. Lovejoy noted that Civil Engineering Consultants, Inc. has prepared a conceptual site plan (ATTACHED) for a pump station. Sewer from the development will be collected and pumped to an existing manhole on the south side of Victory Drive. Oak Hall believes this option is the technically feasible option to sewer the proposed Victory Drive development.
Mr. Fowler noted that staff feels that this development has several options to be served by gravity; however, this is the first reading of this issue.
4. MOTION BY DOUG DABBS AND SECOND BY GARY WINCHESTER TO APPROVE THE BID OF NORTH GEORGIA TIMBER IN THE AMOUNT OF $160,984.75 FOR SECTIONS TWO AND THREE OF THE AUTHORITY’S CURRENT TIMBER HARVESTING OPERATION. All members present voted for the motion.
5. MOTION BY GARY WINCHESTER AND SECOND BY ERIC WILMARTH TO APPROVE THE 4/30/18 BOARD MEETING MINUTES AS PRESENTED. All members present voted for the motion.
6. BETH JONES PRESENTED THE FINANCIAL REPORT. Mrs. Jones reported that total operating revenues are approximately $853,621.00 below budget projections for the period ending 3/31/18. Mrs. Jones reported that total operating expenses are approximately $955,762.00 below budget projections for the same period. Mrs. Jones reported year-to-date net income of $4,459,258.00 for the period ending 3/31/18.
7. CLINT BLACKWELL PRESENTED THE WATER TREATMENT OPERATIONS REPORT. Mr. Blackwell reported an average daily treatment of 15.181 MGD for the month of April 2018 at the Etowah River Water Treatment Facility. Mr. Blackwell reported that the Hollis Q. Lathem Reservoir is at 1189.3 ft. Mr. Blackwell reported a cumulative rainfall total of 66.7” for the past twelve months.
8. MIKE VENTERS PRESENTED THE WASTEWATER TREATMENT OPERATIONS REPORT. Mr. Venters reported an average daily treatment of 2.7 MGD at the Rose Creek Wastewater Treatment Facility, as well as a total reuse monthly flow of 1.9 MG. Mr. Venters reported an average daily treatment of 4.0 MGD at the Fitzgerald Creek Wastewater Treatment Facility, and an average daily treatment of 0.0 GPD at the Riverbend Wastewater Treatment Facility.
9. JENNIFER ARP PRESENTED THE ENVIRONMENTAL REPORT. Mrs. Arp noted that no overflows or spills occurred during this reporting period.
10. DWAYNE FOWLER PRESENTED THE CONSTRUCTION REPORT. MR. FOWLER NOTED THAT PHASE ONE OF THE HWY. 20 PROJECT IS CURRENTLY BEING FINALIZED.
11. TOM HEARD PRESENTED THE GENERAL MANAGER’S REPORT. MR. HEARD REQUESTED APPROVAL OF THE PROPOSED 2019 CIP/FUTURE PROJECTS LISTING (ATTACHED).
MOTION BY ERIC WILMARTH AND SECOND BY GARY WINCHESTER TO APPROVE THE 2019 CIP/FUTURE PROJECTS LISTING AS PRESENTED. All members present voted for the motion.
12. MOTION BY GARY WINCHESTER AND SECOND BY LISA WOODRUFF TO ADJOURN. All members present voted for the motion.