March 30th, 2020 – In an attempt to “Slow the Spread” and protect the safety and well-being of customers, employees, and the community amidst the COVID-19 pandemic, the Cherokee County Water and Authority (CCWSA) has implemented actions to address the current Coronavirus crisis.
The first action was to close CCWSA facilities to the public, including the customer service lobby at its main office at 140 W. Main St. in Canton (since March 16th). However, the “drive-thru” window has remained open. CCWSA customers can also pay their bill online here. For instructions to set up autodraft from checking accounts, click here.
The second action was to identify essential operations and employees to make sure there is continual coverage of their critical functions, which primarily include Customer Service, Water Treatment and Wastewater Treatment.
Is my water safe to drink? Absolutely! According to the U.S. Centers for Disease Control and Prevention (CDC), conventional water treatment like that of the CCWSA uses filtration and disinfection that removes or inactivates the virus that causes COVID-19.
To view the complete press release, click here.
Your Toilet is NOT a Trashcan! This statement could not be more important now that there is a toilet paper shortage.
Please Do NOT flush any paper product that isn’t toilet paper or a paper toilet seat liner. See flyer for all the details.
Lead In The Water?
CCWSA wants our customers to know that our drinking water is SAFE! Find out how we make it safe…
Are you experiencing water discoloration? It may be due to Fire Hydrant Maintenance. Find out what to do…
What’s the Buzz?!
Awarded locally and statewide for giving back! CCWSA educates kids and helps keep rivers clean. Read More…
Take a Kid Fishing!
Plan to come fishing this spring at the Hollis Q. Lathem Reservoir. It’s filled with fish!Read the Rules…
Logon to our secure site now to get account details and pay your water bill online! First time users will need the account number and temporary password located on your previous billing statement. Click here for more information.
Save time and money paying your bill each month by enrolling in our Automatic Bank Draft program. Get Details…
Cherokee County Water and Sewerage Authority strives to provide high-quality water and sewer service to more than 170,000 residents in Cherokee County, Georgia.
The historic Etowah River originates in the mountains of Lumpkin County north of Dahlonega and flows in a southerly direction into Cherokee County. The Hollis Q. Lathem Reservoir is created from the waters of Yellow Creek, another North Georgia mountain stream. These are the main sources of Cherokee County’s excellent water.